Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–2 business days of payment confirmation. You'll receive a confirmation email once your order has been dispatched.
UK Delivery
- Standard Delivery: 3–5 business days
- Free Shipping on orders over £30
International Delivery
- Europe: 10–20 business days
- Rest of World: 15–30 business days
Delivery times are estimates and may vary due to carrier delays or high demand periods.
Order Tracking Once dispatched, you'll receive a tracking number by email.
Customs & Import Duties International orders may be subject to customs fees, which are the customer's responsibility.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at omnivo.co.uk@hotmail.com.